Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides you with an understanding of why emotional intelligence abilities are important to you as a leader. It also provides you with practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.
Improving Your Emotional Intelligence
recognize why emotional intelligence is important in the workplace
identify examples of the domains associated with emotional intelligence
recognize examples of techniques for developing self-perception
match ways of enhancing social perception to examples
identify techniques you can use to help control your emotions
recognize techniques that demonstrate emotional intelligence in facilitating
recognize how to use emotional intelligence effectively in your workplace
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.