"This course builds on the fundamentals taught in Project Management: Basic. In the Intermediate course, students will learn how to implement quality measures, handle project risks, acquire and motivate team members, and communicate effectively. Course activities cover identifying the characteristics and goals of quality management, create a quality management plan, conduct an audit, develop a quality control system, design a risk management plan, follow a qualitative risk analysis process, create a decision tree, and monitor and control project risks. Students will also discuss the characteristics of a good manager, build and maintain a productive team, and use analysis tools and reports to evaluate the performance of a project.
- Quality management.
- Quality assurance and control.
- Risk identification and management.
- Risk analysis, response, and control.
- Organizational planning.
- Staff acquisition and team building.
- Planning and distributing information.
- Project performance.
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.