There are a variety of technologies required to make VoIP work. Standards, protocols, and devices all need to be voice capable and, in many instances, compatible with both third-party devices and the PSTN. Along with a review of the TCP/IP protocol and basic routing, this course covers such VoIP elements as analog and digital interfaces; numbering and dial plans; gateways and gatekeepers; and the various protocols used in VoIP operation.
TCP/IP Basics - recognize the function of each layer in the OSI reference model - recognize the basics of IP addressing - distinguish between TCP and UDP usage in VoIP networks The Routing Process - recognize the basics of the routing process VoIP Components and Implementation - recognize the main components of a VoIP network and their functions - recognize key factors in VoIP enterprise implementation VoIP Gateways and Gatekeepers - recognize the functions of VoIP gateways - recognize the functions of VoIP gatekeepers Numbering and Dial Plans and the UCI and PUA - recognize the numbering used in the North American Numbering Plan - recognize the numbering used in the international public numbering plan - recognize how the UCI and PUA work Recognizing VoIP Routing, and the UCI and PUA The H.323 Network - recognize the basic operation of an H.323 network Session Initiation Protocol - recognize the basic operation of SIP MGCP and MEGACO Gateway Control Protocols - recognize the basic operation of MGCP - recognize the basic operation of MEGACO Recognizing how VoIP Protocols Operate
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.