With the proliferation of VoIP in both the home and business environments, concerns such as quality of service and security are being given more attention. This course describes some of the major quality issues, such as delay and jitter, as well as security issues like confidentiality and spoofing, and discusses ways in which to address these concerns.
VoIP QoS Issues and Solutions - recognize common VoIP QoS issues and their solutions - recognize network architecture and protocol solutions to VoIP QoS issues VoIP codecs - recognize the compression techniques used in VoIP Solving VoIP Quality Issues Voice Security Issues and Solutions - recognize security threats and security technologies - recognize how to secure VoIP networks and devices Preventative Security Measures - recognize key elements in planning a security policy for a VoIP environment Securing a VoIP Network
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.