In this course, you'll learn about personal skills required by business analysts for effective business analysis.
recognize behaviors that demonstrate learning, creative thinking, and visual thinking skills
recognize behaviors that demonstrate conceptual and systems thinking skills
recognize effective decision-making and problem-solving skills
recognize behaviors associated with effective teamwork, facilitation, and teaching
recognize characteristics of an effective leader and negotiator
recognize barriers to effective communication
recognize characteristics of effective verbal communication
recognize characteristics of effective nonverbal communication
recognize characteristics of effective written communication
recognize characteristics of effective listening
demonstrate your understanding of personal skills competencies
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.