Change is not an event; it is a process. It's important to recognize that your role is to support individuals through the transition and remove obstacles that can hinder a smooth transition from one process to another. In this course, you'll learn about types of resistance and obstacles to change and how to overcome them. You'll also learn about how to overcome barriers to introducing change at your organization. Finally, you'll learn effective approaches for communicating change.
Leading a Significant Change
match sources of employee resistance to change to examples
match types of change resistance to actions for dealing with them
recognize various change obstacles in an organization
identify tactics for overcoming obstacles to change
match information-based roots of inertia with examples of how to overcome them
identify examples of ways to overcome action-related employee inertia
recognize appropriate ways to communicate change
recognize tactics for effectively leading change in your organization
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.