• Online, Self-Paced
Course Description

Discover automation and how automation can be used to improve or manage IT infrastructure and processes, and also examine some of the tools available to help with IT automation.

Learning Objectives

IT Infrastructure Automation: Introduction to Automation

  • define automation and how automation can help or be used in IT processes
  • recognize how IT automation and manufacturing automation are analogous
  • recognize how and where IT automation can be used to meet business needs, and in particular, to meet IT requirements for business processes
  • describe the history of automation and how automation has made inroads into IT processes
  • identify the advantages automation has brought to IT processes and procedures
  • describe and identify tools that can be used to automate configuration management processes
  • describe and apply automation tools to manage or facilitate the use of virtualization
  • work with test automation tools
  • describe how to apply orchestration to manage automated virtual application containers
  • describe how to monitor automated cloud-based applications
  • describe how to use SaaS to monitor automated cloud-based applications
  • describe how automation can be used to help with common IT problems or situations

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.