With so much business happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. In this course, you'll learn about the importance of achieving a proper mindset for cross-cultural communication. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll learn also considerations for speaking and writing in cross-cultural environments.
Communicating in Cultural Contexts
identify perspectives that support cross-cultural communications
define high- and low-context communication styles
classify examples of communication styles as low context
recognize strategies for effective communication in low-context cultures
identify examples of communication styles as high-context
recognize strategies for effective communication in high-context cultures
communicate effectively in low- and high-context settings
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.