Course Description
As messaging apps are getting more popular, businesses are opting for chatbots to reach a bigger market. In this course, you will be introduced to chatbots, how to use them to help your platform, and how to make them.
Learning Objectives
Introducing Chatbots
- start the course
- describe chatbots
- describe why chatbots are important
- describe how chatbots work
- create better user experiences with chatbots
Chatbot Platforms
- describe Facebook Messenger bots and their capabilities
- describe Twitter bots and their capabilities
- describe Slack bots and their capabilities
- describe Skype bots and their capabilities
- describe SMS bots and their capabilities
Building Messenger Bots
- set up an environment to develop messenger bots
- create and run messenger bots
- publish messenger bots for discovery
Practice: Building Bots
- create a messenger bot
Framework Connections
Feedback
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.