• Online, Self-Paced
Course Description

Documentation helps ensure an efficient business structure, while disaster recovery plans help ensure business continuity. Explore documentation concepts, such as diagrams and SOPs, and business continuity concepts, such as fault tolerance.

Learning Objectives

Documentation and Diagram Types

  • start the course
  • use appropriate diagram symbols
  • use standard operating procedures and work instructions
  • use appropriate logical and physical diagrams
  • use rack diagrams
  • implement change management documentation
  • use wiring and port locations
  • implement IDF and MDF documentation
  • ensure proper labeling
  • use network configuration and performance baselines
  • implement an inventory management solution

Practice: Diagrams and Documentation

  • implement appropriate diagrams and documents

Disaster Recovery

  • compare and contrast availability concepts
  • describe power management concepts
  • recognize when to use recovery options
  • recognize when to use backup options
  • implement MTTF
  • use MTBF
  • describe SLA requirements

Practice: Disaster Recovery Solutions

  • deploy disaster recovery solutions

Framework Connections

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.