• Online, Self-Paced

Connectivity issues, such as crosstalk, jitter, reflection, and interference, can greatly impact network performance. Discover how to troubleshoot common wired and wireless connectivity issues.

Learning Objectives

Wired Connectivity Issues

  • start the course
  • troubleshoot attenuation, latency and jitter given a scenario
  • given a scenario troubleshoot crosstalk and EMI
  • given a scenario troubleshoot opens or cable shorts
  • given a scenario troubleshooting incorrect pinouts and cable types
  • troubleshoot duplex and transceiver mismatches given a scenario
  • troubleshoot bad ports, bottlenecks and VLAN mismatches
  • troubleshoot damaged cables and bent pins
  • troubleshoot network connection LED status indicators

Practice: Wired Connectivity Issues

  • troubleshoot wired connectivity issues

Wireless Connectivity Issues

  • given a scenario troubleshoot reflection, refraction and latency
  • given a scenario troubleshoot latency, jitter and attenuation
  • troubleshoot incorrect antenna types and antenna placements
  • troubleshoot interference, overcapacity, and channel overlap
  • given a scenario, troubleshoot distance limitation issues and frequent mismatches
  • troubleshoot issues caused by wrong SSIDs and passphrases
  • given a scenario troubleshoot security type mismatches
  • troubleshoot issues related to power levels and signal-to-noise ratio

Practice: Wireless Connectivity Issues

  • troubleshoot wireless connectivity issues

Framework Connections