This course describes the various troubleshooting procedures to work through printing issues. There is a variety of printing devices that you can choose from, and the troubleshooting varies depending on the print device type.
start the course
troubleshoot printer streaking, fading, and ghosting
troubleshoot paper jams
troubleshoot print queue issues
troubleshoot printer drivers
identify the maintenance kit for printers
describe different types of printer device error messages
Practice: Print Devices
identify print device issues
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.