• Online, Self-Paced
Course Description

During the execution of project work, the project manager is responsible for communicating project performance. At this stage, project work has begun, and preventive or corrective changes may be needed to ensure performance aligns with the plan. Documentation of all project plans, activities, and changes is vital. Documents may be used for reference purposes, to avoid misunderstandings, and to record lessons learned for this and future projects. This course provides a foundational knowledge base reflecting the most up-to-date project management information so you can effectively put principles to work at your own organization. This course will assist in preparing you for the CompTIA Project+ exam, and it is aligned with exam version PK0-004.

Learning Objectives

Communication, Changes, and Documentation

  • start the course
  • identify the various methods of communication
  • distinguish between the different factors that influence communication methods
  • identify the various communication triggers
  • recognize the types of communication and documentation tools
  • define the scope, schedule, and cost baselines in the context of a project plan
  • list the common constraints to project success
  • list the steps of the change control process
  • recognize the types of common project changes
  • identify common vendor documents

Practice: Project Communication and Change

  • list the three classifications of communication methods, name the three triple constraints, and specify the steps of reviewing a change request

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.