• Online, Self-Paced
Course Description

Efficient delivery of IT systems includes cost reduction and optimized system performance. Discover how a structured approach for implementing changes and patches can reduce security incidents and downtime, in preparation for the CISA exam.

Learning Objectives

Certified Information Systems Auditor (CISA) 2019: Performance & Management

  • recognize how performance is related to SLAs, and the difference between SLAs and operational level agreements
  • establish a baseline of normal performance in Windows
  • monitor performance metrics in a Windows environment
  • monitor performance metrics in a Linux environment
  • monitor performance metrics in a cloud computing environment
  • configure cloud-based alerting
  • describe enterprise change management procedures
  • describe enterprise configuration management procedures and terms such as CMS, CMDB, and CI
  • describe enterprise vulnerability management procedures
  • configure which administrators can manage GPOs
  • configure application deployment centrally using SCCM
  • configure Windows patch deployment centrally using SCCM
  • configure Ubuntu Linux to check for updates
  • tweak IT system performance and implement controlled changes centrally

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.