• Online, Self-Paced
Course Description

This course covers collecting, analyzing, managing, and passing on lessons learned. This course will assist learners in preparing for the PMI® certification exam. PMBOK, PMI, PMP, CAPM are registered trademarks of the Project Management Institute, Inc.

Learning Objectives

Collecting and Utilizing Lessons Learned

  • identify characteristics of lessons learned
  • distinguish between different types of knowledge
  • sequence the steps for conducting lessons learned
  • identify sources of lessons learned
  • recognize best practices for conducting a lessons learned meeting
  • select tools and methods for analyzing lessons learned information
  • recognize effective lessons learned implementation activities
  • recognize elements that should be included in a lessons learned register
  • recognize how best practices and benchmarking support continuous improvement
  • demonstrate your understanding of best practices for collecting, analyzing, and managing lessons learned

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.