• Online, Self-Paced
Course Description

When carrying out a business analysis activity, you’ll often need to synthesize and parse vast quantities of data. To get meaningful and useful information from this raw data, you must be competent in a wide range of business analytics tools and techniques. In this course, you'll learn about the different tools to use when analyzing the business challenges your organization is facing. You’ll also explore some of the key models and activities covered in the business analysis body of knowledge (BABOK) framework, which describes the tasks that a business analyst must perform to deliver an effective solution to a problem.

Learning Objectives

Group Activities

  • distinguish between brainstorming and mindmapping characteristics
  • recognize differences between focus groups and workshops
  • identify best practices for using surveys and questionnaires
  • distinguish between interviews and observation
  • distinguish between collaborative games and lessons learned activities

 

Decision-making Activities

  • distinguish between estimation methods
  • distinguish between prioritization methods
  • distinguish between reviews and item tracking characteristics
  • recognize considerations for assessing vendors

 

Business Analysis Tools

  • distinguish between the characteristics of stakeholder lists, maps, and personas
  • recognize characteristics of backlog management
  • identify characteristics of the balanced scorecard
  • recognize elements of a roles and permissions matrix
  • identify elements of a business model canvas
  • recognize characteristics of functional decomposition
  • demonstrate your understanding of the activities and tools you use for effective business analysis work

 

Framework Connections