• Classroom
  • Online, Instructor-Led
Course Description

The purpose of the Release, Control & Validation certification course is to impart, test, and validate the candidate's knowledge on management principles, techniques, processes and their relationships, for the effective implementation of new or changed services into the live environment.

The course is intended to enable the holders of the certificate to apply RCV principles in the following key processes: Change Management, Release & Deployment Management, Service Validation & Testing, Service Asset & Configuration Management, Knowledge Management, Request Fulfillment, and Change Evaluation.

Learning Objectives

To apply RCV principles in the following key processes: Change Management, Release & Deployment Management, Service Validation & Testing, Service Asset & Configuration Management, Knowledge Management, Request Fulfillment, and Change Evaluation.

Framework Connections