- 3-Day instructor-led training course
- ITIL Foundation classes scheduled each month for live online and in-person delivery in Columbia, MD & Tysons Corner, VA
- ITIL Foundation classes can de delivered onsite for groups of 5 or more students
- Eligible for MyCAA scholarship
This course prepares students for the ITIL Foundation exam. The objectives of the course include: Strategy of Service, Service Design, Service Transition, Service Operations, and The Continuation of Service Improvement
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.