The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
What You Will Learn:
Prepare for the latest A+ certification exams
Fundamentals of computer technology
Install and configure PC operating systems
Configure common features for Android and Apple iOS mobile operating systems
Operating system technologies
Communicate with customers in a professional manner
Computer hardware and peripherals
Laptop and portable computing device components
Support printers and scanners
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.