• Classroom
  • Online, Instructor-Led
  • Online, Self-Paced
Course Description

The Administrative Professional plays an increasingly vital and skilled role in today's (and tomorrow's) office. Administrative Professionals are handling a wider variety of duties beyond strictly clerical roles. Lab Four's Administrative Professional with MOS twelve-week course is designed to give students the valuable skills that will give an edge in the workforce. Our unique course gives students the skills needed to be a successful administrative professional as well as training on the Microsoft Office Suite of programs.

Learning Objectives

Course Objectives:

  • Skills in management functions and technology (including project management and integrated computer software applications)
  • Internet/Intranet communications and research
  • Document preparation, storage, and retrieval
  • Electronic record-keeping, maintaining computer files, directories, and databases
  • Customer service, and public relations.
  • Purchase office equipment/supplies and work with vendors and suppliers
  • Plan and schedule meetings, special events, and facilities
  • Maintain multiple schedules and calendars,
  • Create and give presentations
  • Interview, orient, and supervise other staff
  • Coordinate direct mailings, handle messages and correspondence (with voice mail, e-mail, and regular postal mail)

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.