• Classroom
  • Online, Instructor-Led
  • Online, Self-Paced
Course Description

The CompTIA CDIA+ certification is the industry standard for computer support technicians. It shows competency as an IT professional. The certification, which is international and vendor-neutral, proves competency in installation, preventative maintenance, networking, security and troubleshooting and other areas in numerous technologies and operating systems from such vendors as Microsoft, Apple, Novell, EC-Council, Oracle, and some of the Linux variations.

Learning Objectives

  • Document Storage and Retention
  • Workflow Processing
  • Document Indexing
  • COLD (Computer Output to Laser Disk)
  • Document Security Requirements
  • Business Process Re-engineering
  • Document Scanning
  • Document Output Formats

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.