CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Essentials Exam 220-801 and Practical Application Exam 220-802.
In this course with a particular focus on CompTIA A+ certification exam preparation, you’ll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.
This full-service test preparation course includes:
• A+ study guide
• A+ pre-and post-assessment test questions
• Reading plan, comprehension exercises, and study digest
• Voucher for each A+ exam
• Custom labs for hands-on learning
Prepare for the latest A+ certification exams
Fundamentals of computer technology
Install and configure PC operating systems
Configure common features for Android and Apple iOS mobile operating systems
Operating system technologies
Communicate with customers in a professional manner
Computer hardware and peripherals
Laptop and portable computing device components
Support printers and scanners
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.