• Online, Instructor-Led
Course Description

This course focuses primarily on Cisco Unified Communications Manager Version 10.6 which is the call routing and signaling component for the Cisco Unified Communications solution.

Learning Objectives

Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade
Perform Cisco Unified Communications Manager initial configuration and user management
Configure Cisco Unified Communications Manager to support on-cluster calling
Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment
Implement Cisco Unified Communications Manager media resources
Implement Cisco Unified Communications Manager features and application

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.