• Online, Instructor-Led
Course Description

The Cisco CCNP Collaboration: CAPPS online training course will prepare students to develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks

Learning Objectives

Voice messaging deployment
Cisco Unified Presence features
Troubleshooting mechanisms
Cisco Unified IM and Presence
Cisco Jabber integration option with Cisco Unified Communications Manager

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.