This course is an introduction to voice and data communications as used in modern business environments. Topics covered in this course include cabling, network and internet technologies, telephony, and implementation considerations.
A. understand fundamentals of telecommunications;
B. discuss industry cabling standards;
C. identify communication and transmission systems; and
D. discuss how an IP telephony network works.
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.