Prepare for the CompTIA A+ part 1 and 2 examinations. Review basic computer hardware, operating systems, PC components, networking, security, laptops, and printers. Learn the skills necessary to install, configure, secure, and troubleshoot these items, plus customer service and communication skills.
Identify hardware components and various interfaces and explain their purpose
Evaluate and select appropriate components for custom configuration
Identify types of network cables and connectors
Install and configure laptop hardware and components
Explain the differences between the various printer types and summarize the associated imaging process
Demonstrate professionalism, attention to customer satisfaction and effective customer relation skills.
The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.